Non-UnionPosition: Decision Support AssociateDepartment: Analytics & Business Intelligence (Decision Support)Reports to: Manager, Analytics & Business Intelligence (Decision Support)Salary: $31.723-$36.627Site: Corporate Office (Champlain Court)Status: Permanent Full-TimePOSTING: UNEX - 1900002401This position is open for all qualified applicants from November 4, 2019 and closing at 11:59pm on November 12, 2019.As one of Ontario's largest community health systems serving one of the fastest growing areas of the province, Lakeridge Health (LH) is reimagining the future of health care in Durham Region.Supported by a talented team of more than 7,700 physicians, nurses, health care professionals and volunteers across 16 locations, including five hospitals, LH is working with partners to create an integrated health system that supports people to achieve their best health.The Health Information (HI) portfolio at LH oversees the end-to-end journey from data to information, including Patient Registration, Health Records Management, Coding, Decision Support, Release of Information & Privacy services. Together, this team enables the collection, organization, standardization & protection of key health information to promote internal & provincial analyses of quality, performance, planning & to inform financial allocations.As Lakeridge Health advances our analytics capacity, we recognize the foundational need to ensure our solutions enable our clients to answer critical questions with confidence. Supporting our internal stakeholders to leverage & navigate existing reporting solutions is essential for the sustainability of our services. At Lakeridge Health, we have over 500 automated reports, dashboards and tools. While information is plentiful, there is opportunity to organize this content, establish conventions and empower our stakeholders through training & orientation. As such, our Analytics & Business Intelligence (Decision Support) team is seeking a Decision Support Associate to help us achieve our vision. This team currently consists of a Data Engineer & Decision Support Consultants who are responsible for supporting all areas of the hospital with data and analytic solutions. The team locates and manipulates data, generates methodologies, performs analyses, produces reports/dashboards/summaries & offers consultation and interpretation of results to all areas of Lakeridge Health (including all Clinical Services & Programs, Human Resources, Quality & Risk, Capital Planning, Strategy, etc.). The team is in-demand and widely recognized for our expertise, quality of work, and invaluable contributions to the organization's day-to-day operations as well as long term planning.The Decision Support Associate's primary responsibilities will include designing and delivering Data Literacy training & services, establishing & implementing reporting conventions, managing analytic asset governance artifacts (i.e. an indicator library), as well as providing light analytics supports for ad hoc requests. The successful candidate will interact with a diverse group of experts, including those in Information Technology, Analytics, Coding, Clinical Informatics, as well as our clinicians and administration teams.Here's what you'll get to do:o Develop and deliver a Data Literacy Program to support organizational users in leveraging existing solutions, including functionality & increased awarenesso Create and manage artifacts that enable the management of Analytics Assets, specifically a Product Catalogue, Indicator Library & Concept Dictionaryo Co-design workflows with peers to support production rationalization, report enhancement schedules & reporting conventionso As a subject matter expert, provide guidance on customer service solutions to increase DSU efficiencieso Preparation of data summary or light reports, including production of basic statistics (descriptive statistics, group comparisons, basic regressions)o Assist with data harvesting and integration from external data sources (including publicly reported information)o Oversee data quality monitoring, including processing, management and cleaning of data flows leveraged for analytics purposes; and report on impacted productso Participate and contribute to the integration of advanced analytics services into operations (for example, machine-learning, predictive analytics, NLP, etc.)o Attend relevant meetings, courses or workshops as needed.Education and Experienceo Bachelor of Science, Health Informatics, or similar degree is required.o 2-3 years of experience working in a data or analytics services or equivalent role, or combination of experience and education.o Good working knowledge of clinical informatics systems, hospital or health system datao Excellent proficient with Microsoft Office applications (particularly Excel)o Significant experience and expertise with Microsoft PowerBI an asset o Knowledge of a statistical programming language (R, SQL) an asseto Knowledge of FHIR/HL7 indexing an asseto Demonstrated creativity and latitude in problem solving. This includes the ability prioritize and execute multiple competing tasks.o Excellent attention to detail.o Ability to work independently.o Excellent written and oral communication skills.o Strong interpersonal and organizational skills.o Ability to work in a diverse team environment.CONDITIONS OF EMPLOYMENT:This position is open to all qualified staff throughout Lakeridge Health.The terms and conditions of employment are in accordance with Lakeridge Health's policies and procedures.Accommodation will be provided in all parts of the recruitment and assessment process as required under Lakeridge Health's Employment Accommodation policy. Applicants need to make their needs known in advance.