Vacancy Detail

Patient Care Manager, DRCC Ambulatory Clinics

Status: Temporary Full Time
Program: Durham Regional Cancer Centre
Primary Location: Lakeridge Health Oshawa
Salary Range: $47.513 - $59.391 per hour
Posting: UN.EX. 1800001617

JOB SUMMARY:
Reporting to the Director of the Cancer Program, the Patient Care Manager will lead and support the daily operations of the following areas of the Durham Regional Cancer Centre (DRCC): ambulatory clinics, rapid response oncology clinic, post anesthesia recovery unit, new patient referral and scanning offices.

The Patient Care Manager will be required to facilitate and support the implementation of evidence informed practice to achieve the delivery of excellent, high quality patient care across the departments within this portfolio while collaborating with other Patient Care Managers to enhance the quality of care across the cancer journey. The Patient Care Manager, as an integral member of the cancer centre leadership team, will be responsible for the ongoing monitoring and evaluation of performance metrics and associated performance improvement initiatives.

The Patient Care Manager is responsible for the coordination and support of approximately 30 clinics each day for oncology patients being seen in consultation, treatment monitoring and follow up care for the oncology services of medical oncology, radiation oncology, surgical oncology and malignant/benign hematology. The ambulatory oncology clinics provide care to approximately 500 patient visits per day, supported by an interprofessional team of RNs, RPNs, clerical and supervisory staff.

Building sustainable relationships with internal and external stakeholders is a key expectation. The Patient Care Manager will work collaboratively with all members of the interdisciplinary and interprofessional health care team among departments and services throughout Lakeridge Health, the Central East LHIN and the 13 other cancer centres across the province to support and inform a system of care that is inclusive, comprehensive and reflective of current standards of care delivery.

QUALIFICATIONS:
* Current registration, in good standing, with the College of Nurses of Ontario or other regulatory college;
* Baccalaureate degree in Nursing, Health Administration or other applicable program;
* Master's degree or current enrollment in a Master's program (preferred);
* A minimum of 3 to 5 years of leadership and/or management in a clinical operational environment is required;
* A minimum of three years of clinical experience in oncology is preferred;
* Excellent management skills in the areas of finance, human resources, quality improvement, change management and evaluation;
* Advanced knowledge in utilizing quality management data for monitoring/identifying trends, impacts and making suggestions for facilitating/implementing action plans;
* Proven knowledge of and ability to work with Collective Agreements and Labour Relations issues and demonstrated knowledge of relevant legislation, workplace safety standards, quality standards and related best practice guidelines;
* Excellent working knowledge of the Cancer System and understanding of Cancer Care Ontario Systemic therapy funding model, an asset;
* Excellent leadership skills that incorporate the ability to build and coach a motivated team;
* Excellent organizational planning, assessment and evaluation skills with demonstrated problem-solving and critical thinking skills;
* Excellent communication (written and verbal) and interpersonal skills with the ability to work effectively with internal and external healthcare partners;
* Demonstrated commitment to ongoing professional development;
* Demonstrated understanding of and commitment to Lakeridge Health's comprehensive safety programs and practices including staff, patient and environmental safety and participation in regular in-service education in this area; and
* Proven good attendance record with capability of maintaining this same standard.

CONDITIONS OF EMPLOYMENT:

The terms and conditions of employment are in accordance with Lakeridge Health's policies and procedures.

Lakeridge Health thanks all applicants, however, only those selected for an interview will be contacted.

Accommodation will be provided in all parts of the recruitment and assessment process as required under Lakeridge Health's Employment Accommodation policy. Applicants need to make their needs known in advance.