Vacancy Detail

Clinical Quality and Safety Leader

Department: Quality Improvement and Patient Safety
Program: Quality Improvement and Risk Management
Status: Regular Full Time
8 Hour Shifts, days Schedule (Subject to Change)
Location: Oshawa
Wage Schedule: $47.380 - $64.610 per hour
File Number: 2600001271

Lakeridge Health is more than a hospital. It is a health network that includes five hospitals, a long-term care home, a community-based surgical centre, and more than 30 community sites across the Durham Region. Guided by our vision of One System. Best Health. and supported by a dedicated team of nearly 9,000 staff, physicians, and volunteers, Lakeridge Health is a place where the best people want to start, grow, and finish their careers in health care. We are focused on fostering an environment that’s inclusive, compassionate, innovative, and joyful. This is Lakeridge Health!

WHY JOIN LAKERIDGE HEALTH:

Lakeridge Health is committed to excellence, every moment, every day. We are looking for individuals who embrace the opportunity to contribute to the evolution and implementation of our continuous improvement system through the utilization of skills and attributes associated with the fields of quality improvement and project management in an integrated manner.

Reporting to the Manager, Quality Improvement & Patient Safety you will guide, lead, implement and monitor clinical quality and patient safety. Working closely with clinical leadership, and interprofessional teams, you will be tasked with leading and supporting the integration of quality improvement, patient safety principles and evidence-based solutions/practice in and across the operations of Programs and Departments at Lakeridge Health to achieve the goal of Whole System Quality.

In your role as a Clinical Quality and Safety Leader you draw on your clinical background to develop a strong knowledge of operational excellence methods augmented with your ability to develop yourself and others in all program and work assignments. You utilize and role model communication and change management excellence in the delivery of goals and objectives. Your reliance on and expertise with structured approaches to improvement and quality of care reviews is essential.

DUTIES AND RESPONSIBILITIES:

As a Clinical Quality and Safety Leader who is committed to building a culture of quality and safety for both patients and staff you will:

" Work closely with program leadership to ensure standardized and consistent approach to quality of care reviews related to patient safety incidents. You will formally lead and facilitate comprehensive quality of care reviews related to critical incidents, never events and complex multi-program reviews guiding the process to develop effective recommendations;
" Work closely with Program/Department Directors, Medical Directors, Chiefs, and Managers, to facilitate and guide the development, implement, or coach leaders on processes to integrate quality improvement, patient safety principles and evidence-based solutions/practice in and across the operations of Programs/Departments at Lakeridge Health to achieve the goal of excellence in the delivery of services/care;
" Contributes to the development, implementation and management of initiatives related to organization-wide and program specific annual improvement goals;
" Contribute to the evolution and implementation of our Whole System Quality approach through the utilization of skills and attributes associated with your experience and knowledge of existing and/or emerging best practices;
" Coordinate the Lakeridge Health accreditation process, and facilitate embedding compliance with accreditation standards as part of our day-to-day continuous improvement activities and culture;
" Provide the organization with guidance on legislative changes related to expected practices, standards and structures for monitoring and reporting our Quality (e.g. Excellent Care for All Act legislation, public reporting of patient safety/quality indicators, Accreditation Canada Required Organizational Practices (ROPs), etc.);
" Works with program leadership to ensure standardized and consistent approach to process reviews, kaizen events and failure mode effects analysis related to quality/safety improvements;
" Coordinate the delivery of appropriate education, mentoring and coaching in support of quality improvement and patient safety activities such as LEAN, Six Sigma, quality improvement methodologies and patient safety practices;

QUALIFICATIONS:

" Bachelors degree (required, Clinical Healthcare field and/or Masters preferred);
" Membership in good standing within a Regulated Health Discipline (required);
" Educational preparation in quality improvement, certificate in quality improvement or equivalent (required or in progress);
" Recent, related experience in health care services management in progressively more responsible and varied roles including a minimum of two years' experience in quality improvement implementation and evaluation;
" Knowledge and experience in hospital accreditation (preferred);
" Proven leadership skills;
" Demonstrated ability to organize and prioritize work;
" Demonstrated ability to develop and maintain effective working relationships with a variety of stakeholders;
" Demonstrated ability to effectively train, coach, and mentor teams and leaders;
" Demonstrated ability to facilitate project teams and improvement initiatives;
" Excellent interpersonal, communication (presentation, written and verbal), critical thinking, attention to detail and problem-solving skills;
" Experience working with large, multisite organization;
" Proven ability to act as a resource to various health professionals, such front-line staff, managers, physicians, and directors;
" Strong analytical skills including the ability to collect, analyze, share and interpret qualitative and quantitative data;
" High proficiency with the Microsoft Office 365 suite;
" Demonstrated understanding of and commitment to Lakeridge Health's comprehensive safety programs and practices;
" Demonstrated commitment to our core values of Inclusion, Compassion, Innovation, Teamwork and Joy; and
" Proven good attendance with the capability of maintaining the same standard.





At Lakeridge Health, we value inclusion and diversity. We are committed to fostering a culture that is respectful, inclusive, and accessible. We are committed to employing a workforce that is representative of the diverse community we provide services to and welcome applications from all qualified applicants from all backgrounds.

Accommodation will be provided in all parts of the recruitment and assessment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require any accommodation at any point during the application and hiring process, please contact recruitment@lh.ca .

Unless specifically stated, all job postings at Lakeridge Health are to fill existing vacancies within our organization. Lakeridge Health may use artificial intelligence (AI) tools as part of the recruitment and screening process. A member of our Talent Acquisition team is actively engaged in the Recruitment and Selection process to ensure a fair and thorough assessment of applicants.

Lakeridge Health thanks all those who apply, however, only candidates considered for an interview will be contacted.


CONDITIONS OF EMPLOYMENT:

The terms and conditions of employment are in accordance with Lakeridge Health's policies and procedures.

Lakeridge Health thanks all applicants, however, only those selected for an interview will be contacted.

Successful External applicants must provide a satisfactory Criminal Investigation Reference for the vulnerable sector, dated within the past six (6) months.

Lakeridge Health is committed to providing a safe and healthy work environment for all team members and patients. New Lakeridge Health team members will be required to complete a Pre-employment Health Assessment as a condition of employment.