Vacancy Detail

HR Technology & People Analytics Consultant

Department: HR Tech & Workforce Analytics
Program: People Services
Status: Temporary Full Time
8 Hour Shifts, days Schedule (Subject to Change)
Location: Oshawa/Whitby
Wage Schedule: $41.700 - $56.770 per hour
File Number: 2600000545

Lakeridge Health is more than a hospital. It is a health network that includes five hospitals, a long-term care home, a community-based surgical centre, and more than 30 community sites across the Durham Region. Guided by our vision of One System. Best Health. and supported by a dedicated team of nearly 9,000 staff, physicians, and volunteers, Lakeridge Health is a place where the best people want to start, grow, and finish their careers in health care. We are focused on fostering an environment that’s inclusive, compassionate, innovative, and joyful. This is Lakeridge Health!

Reporting to the Director of Workforce Optimization, the HR Technology & People Analytics Consultant provides technical and functional expertise in the development, support, configuration, maintenance, and optimization of Lakeridge Health's HR Technology Stack. The HR Technology & People Analytics Consultant is a key role in Lakeridge Health's People Services Division and will be heavily involved in projects that redefine our people processes and technology including the implementation of new scheduling software, delivering high quality data analytics, automation of transactional work, and providing an elevated employee experience.

DUTIES AND RESPONSIBILITIES:

HR Technology and Process Support- 35%

* Provide on going technical support to system/process owners to administer, maintain, configure and improve HR Systems and related business processes
* Investigate system errors, solve issues, provide guidance to users and system/process owners for the Hospital's HR Technology Stack including Virtuo HRIS, Payroll Interface, ADP Payroll, UKG and Sharepoint forms
* Manage and audit HR Technology user security
* Configure, update, test functional aspects of Virtuo HR
* Provide guidance to HR management and HR system/process owners on how to execute HR transactions in the system
* Identify and document business requirements related to new or amended policies and processes and the system capabilities to meet those requirements
*

Project Implementation- 20%

* Creating and documenting conceptual mock-ups and process maps of the existing processes and recommending new desired state based on best practices
* Gather and document business requirements, gaps, recommendations, to-be processes / procedures, functional requirements, configuration, conversion rules, data mapping
* Create test strategies outlining test cases and steps for functional testing
* Lead unit testing, integration testing, and support user acceptance testing
* Assisting in the management of the requirements and change control throughout large projects with Manager, HR Technology & Workforce Analytics and complete change management requirements for smaller projects independently.
* Creating and updating project status reports and milestones
* Participate in discovery, configuration, testing, and deployment of UKG/ADP system enhancements or new module implementations
*Support data conversion and mapping between Virtuo, UKG, and ADP for new implementations or upgrades.


People Analytics- 25%

* Compiles, analyses, and submits HR data to comply with legislative HR requirements.
* Support data governance processes by monitoring data quality, addressing or escalating issues, and ensuring compliance with data privacy regulations.
* Audits, monitors and maintains data integrity by creating standards, policies, processes and controls.
* Perform continuous improvements to tools, data and reports developed or used by the HR teams.
* Identify and implement standard methodologies as it relates to analytics and reporting requirements, including documenting report purpose, usage, target audiences, sources, and datasets.
* Help enable self-service within the Hospital by using easy to understand tools; provide end user training for the dashboards / reports.
* Develop a structure to efficiently manage the daily, weekly, monthly and quarterly operational reports including creation, distribution, follow up and resolution of any issues within systems.
* Help build capability for team members to acquire data through their own queries and build their own reports.
* reconcile, build and maintain analytics and data between multiple systems and support automation of reoccurring reports

Change Management and HR Technology Service Delivery- 20%

* Identify HR Technology training needs
* Deliver organized training for new systems as required
* Create quality, easy to use, end user training materials, manuals and quick reference guides on the HR Systems
* Create video tutorials and frequently asked questions documents to aid in training
* Refresh documentation as and when upgrades or changes occur

*Performs additional duties as assigned and may be required to work flexible hours based on organizational needs.


QUALIFICATIONS:

* Bachelor's degree in Human Resources Management or Business Administration, Computer Science, Statistics, and/or supplemented by Information Systems training
*Additional experience in integration management, UKG and ADP is an asset or other HR systems is an asset
* Minimum 3 years' experience working with data and generating reports preferably in a healthcare environment
* Prior experience in requirements gathering, design, development, and testing of ERP Software
* Ability to communicate and influence different levels of management
* Highly process oriented with developed quantitative and qualitative analytical skills, problem solving ability and critical thinking skills
* Expert proficiency in MS Excel such as performing vlookups and creating pivot tables
* Knowledge and experience of Human Resources processes and trends
* Experience in business analysis and associated consultation with users and other stakeholders
* Strong ability to collaborate with others in order to achieve the best results and deliver the most value
* Experience in a unionized, environment is a strong asset especially of complex pay rules , shift rules and unionized scheduling process as applied in UKG/ADP environment
* Must have a satisfactory performance record
* Demonstrated commitment to our core values of Inclusion, Compassion, Innovation, Teamwork and Joy
* Demonstrated understanding of and, commitment to Lakeridge Health's comprehensive safety program and practices including staff, patient, and environmental safety and participation in regular in-service education in this area



At Lakeridge Health, we value inclusion and diversity. We are committed to fostering a culture that is respectful, inclusive, and accessible. We are committed to employing a workforce that is representative of the diverse community we provide services to and welcome applications from all qualified applicants from all backgrounds.

Accommodation will be provided in all parts of the recruitment and assessment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require any accommodation at any point during the application and hiring process, please contact recruitment@lh.ca .

Unless specifically stated, all job postings at Lakeridge Health are to fill existing vacancies within our organization. Lakeridge Health may use artificial intelligence (AI) tools as part of the recruitment and screening process. A member of our Talent Acquisition team is actively engaged in the Recruitment and Selection process to ensure a fair and thorough assessment of applicants.

Lakeridge Health thanks all those who apply, however, only candidates considered for an interview will be contacted.


CONDITIONS OF EMPLOYMENT:

The terms and conditions of employment are in accordance with Lakeridge Health's policies and procedures.

Lakeridge Health thanks all applicants, however, only those selected for an interview will be contacted.

Successful External applicants must provide a satisfactory Criminal Investigation Reference for the vulnerable sector, dated within the past six (6) months.

Lakeridge Health is committed to providing a safe and healthy work environment for all team members and patients. New Lakeridge Health team members will be required to complete a Pre-employment Health Assessment as a condition of employment.